Shipping policy
Welcome to Home of Heat! We are committed to ensuring your radiator and towel warmer purchases arrive promptly and in excellent condition. Please review our shipping policy below for important information about delivery times, shipping options, and terms.
Standard Shipping
- Delivery Time: 2-3 working days (excluding bank holidays).
- Order Processing: Orders placed before 12 PM will be dispatched the next working day. Orders placed after 12 PM will be processed the following working day.
- Quality Control: On occasion, goods may not pass our quality control checks, which can affect stock availability and delivery times.
- Weather Conditions: Adverse weather conditions will not affect delivery times.
Express Shipping
- Availability: Express shipping can be arranged in certain cases for an additional fee.
- Contact: For express shipping arrangements, please contact us at hello@homeofheat.co.uk.
Delivery Locations
- Mainland UK: We deliver to all mainland UK addresses.
- Remote and Overseas Locations: Deliveries to remote UK locations and overseas destinations are available upon request. Please contact us for a shipping quote.
Important Notices
- Do Not Book Installers: Customers are advised not to book plumbers or installers until they have received their goods.
- Processing Times: All orders are subject to order processing times. Orders placed before 12 PM will be dispatched the next working day.
Additional Information
- Contact Us: For any queries or special requests, please reach out to us at hello@homeofheat.co.uk.
- Terms and Conditions: Please refer to our Terms and Conditions and Returns Policy for more detailed information.
Thank you for choosing Home of Heat. We strive to provide the best service and quality products for your home heating needs.
By ensuring you understand and agree to these terms, we can provide a smooth and efficient delivery experience.